1. Commitment to Quality

At Dinprabha Agroventures, we are dedicated to delivering premium-quality agricultural products that meet international standards. Our stringent quality control measures ensure that all products are fresh, safe, and sourced ethically from trusted farmers and suppliers.

2. Fair Pricing and Transparency

We believe in fair and competitive pricing, ensuring that our customers receive the best value for their investment. All pricing details, including taxes, duties, and shipping charges, will be transparently communicated at the time of purchase.

3. Order Placement and Processing

• Customers can place orders through our website, email, or direct communication with our sales team.
• All orders will be processed promptly and confirmed with an estimated delivery timeline.
• Order modifications and cancellations must be requested within 24 hours of confirmation.

4. Shipping and Delivery

• We partner with reliable logistics providers to ensure timely and safe delivery of goods worldwide.
• Shipping timelines may vary depending on the destination, product availability, and customs clearance.
• Customers will receive tracking details for their shipments.

5. Product Returns and Replacements

• If a product is damaged, defective, or incorrect, customers must notify us within 48 hours of receiving the order.
• Eligible returns or replacements will be processed after inspection and verification.
• Perishable goods or custom orders are non-returnable, except in cases of quality issues.

6. Customer Support and Assistance

• Our customer support team is available for inquiries, order tracking, and after-sales support.
• Customers can reach us via email, phone, or WhatsApp for quick assistance.
• We are committed to resolving complaints promptly and ensuring customer satisfaction.

7. Data Privacy and Security

• We respect customer privacy and ensure that all personal and transactional data remains confidential.
• We do not share customer information with third parties except for logistics and payment processing.

8. Sustainability and Ethical Sourcing

• We are committed to sustainable farming practices and ethical trade policies.
• Our sourcing partners adhere to strict environmental and labor standards to ensure fair trade and sustainability.

9. Compliance with International Trade Regulations

• All transactions comply with local and international trade laws, ensuring smooth global operations.
• Customers are responsible for understanding import regulations and duties applicable in their respective countries.

10. Continuous Improvement and Customer Feedback

• We value customer feedback and continuously strive to improve our products, services, and operations.
• Customers are encouraged to share their experiences and suggestions to help us serve them better.

For any inquiries or concerns, please contact us at:
 Email: Info@dinprabhaagro.com
 Phone: (+91) 9321-563-592

Thank you for choosing Dinprabha Agroventures – Your trusted partner in global agriculture!